Municipality on the move

Municipal Manager Ombali Sebola has announced the recent relocation of several key municipal departments to the Knysna Mall on Main Street Knysna. This move includes the Directorate of Planning and Development (Building Control, Land Use Management, Local Economic Development and Environmental Management) and Infrastructure Services (Water and Sanitation, Roads and Storm Water and Project Management).

This transition marks the cessation of municipal department operations at the Old Main Building on Church Street effective 1 May 2024.

Sebola emphasized that this strategic relocation aims to centralize services, enhancing accessibility and convenience for residents. By consolidating these departments at the Knysna Mall, the municipality anticipates streamlined operations and improved service delivery.

Further announcements regarding the relocation of departments such as Account Payments, Rates and Services, Licencing, and Finance Departments will be made once relocation dates are finalized.

The relocation process will be completed by 3 May 2024, with the closure of aforementioned departments to the public on Monday and Tuesday, 6 & 7 May 2024. Full operational readiness for customer service is expected by Wednesday 8 May 2024.

Acknowledging potential temporary service interruptions, Sebola assured residents that staff will work remotely to assist customers, albeit with possible delays. The municipality recognizes the inconvenience and appreciates residents’ understanding and cooperation during this transition period.

Additionally, the Public Participation Unit will relocate to 3 Clyde Street, opposite Ted’s Motor Spares, while Human Resources, currently located in the Concilium Building, will move to the main municipal building in Clyde Street by the end of May.

For enquiries or further information, please contact Ms. Nonhlanhla Mndebela at nmndebela@knysna.gov.za or call 044 302 6476.